FAQs

What is SchoolSAAS.com?

SchoolSAAS.com is an online school management software that allows you to manage admissions, student information, scheduling, Library management, Fees and grading functionalities anytime and anywhere.

How will SchoolSAAS.com support my unique educational system?

SchoolSAAS.com is able to support different kinds of educational systems. Grading criteria, class levels, timetable, reports cards are all customizable within minutes. We will demonstrate it to you during your 30-day trial period.

What kind of software programs do I require to run SchoolSAAS.com?

All you need is a  latest web browser of   Explorer (IE), Mozilla Firefox or Google Chrome.

Can I install SchoolSAAS.com on my own servers?

Yes, but you will have to provide us the complete online management of your server.

How do I integrate my school's data with SchoolSAAS.com?

SchoolSAAS.com provides a step-by-step flow that will help you import your current data. Your files need to be in Microsoft Excel (.xls) format. SchoolSAAS.com will also provide you its predefined formats for this process.

Do you offer support to clients?

Our technical support can assist you with any technical problems you may face. Support is provided throughout the week by email (support@SchoolSAAS.com), by phone as well as live chat. This is absolutely free of charge.

Does SchoolSAAS.com offer training services?

It is our hope that our interface is intuitive and easy to follow from the start. But if you encounter problems, you have access to our live chat support personnel who are always happy to assist you. All in all, you will not need to pay for expensive training.

Does SchoolSAAS.com offer custom software development?

Our philosophy and approach to a shared platform across many schools means that we cannot provide custom development for any specific school. However, we do provide upgrades and enhancements based on demand. So let us know what you need, and if there's a demand for it, we'll see if it's something that we can include in a future release, and at no additional charge.

How much does SchoolSAAS.com cost?

We offer three paid plans. For more details go to the Pricing page.

Are there any hidden fees I should know about?

The main fee is the subscription fee. Apart from that the client has to consider the Hosting fee and government taxes.

Will I be bound to any long-term contracts?

No. We charge on a monthly basis, and you may terminate the account with 1-month notice.

How do you ensure continuous availability of the SchoolSAAS.com internet application?

We ensure that you have 99% uptime. To deliver this level of reliability, we host our applications on world-class data centers.

How does SchoolSAAS.com ensure my school's data is safe from loss?

Your school's data is important. At midnight every day, we backup your school's important data to a different physical location. This is fully automatic and you don't have to do anything to activate this service.

This is an internet application. Is it safe for me to transmit my information via the Web?

Your data is treated as importantly as online banks treat financial information.We take the complete responsibility of your servers and data to give you total peace and comfort on the point of “Security”.